Shipping & Delivery
We want every customer to shop with peace of mind. Therefore, we provide fast, transparent, and reliable shipping services worldwide. Below is a summary of common logistics questions you may have.
📍 1. Shipping Coverage
We ship to most countries and regions globally.
You can select your delivery address from the "Country/Region" dropdown menu on the product or checkout page. The system will automatically indicate if shipping is available to your location.
🕒 2. Delivery Time = Order Processing Time + Shipping Time
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Our total delivery time consists of two parts:
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Order Processing Time: Item packaging & dispatch from the warehouse.
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Shipping Time: Courier delivery to your doorstep.
📦 3. Order Processing Time
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Processing generally takes 1–5 business days.
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If an item is temporarily out of stock, we will contact you promptly via email or SMS to arrange an exchange or refund.
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If your order contains multiple items and some are out of stock, we will ship the available items first.
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Once your order is shipped, you will receive a notification email containing a tracking link.
🌍 4. International Shipping Timeline (Estimated Delivery)
We partner with multiple reliable international logistics providers to ensure your package arrives on time:
| Country/Region | Estimated Delivery (Business Days) | Carriers Used |
|---|---|---|
| USA | 7 - 10 days | USPS, DHL, YWE, GOFO, UniUni, etc. |
| Canada | 8 - 12 days | Canada Post, YunExpress, etc. |
| Australia | 6 - 8 days | Australia Post, etc. |
| United Kingdom | 6 - 8 days | Royal Mail, Yodel, etc. |
| Germany Italy | 7 - 10 days | DHL, Hermes, etc. |
| France | 7 - 10 days | Colissimo, La Poste, etc. |
| Mexico | 8 - 12 days | Estafeta, Correos de México, etc. |
📌 Note: The above are estimates; please refer to the actual tracking information for precise delivery status.
💰 5. Shipping Fees
Shipping fees are automatically calculated based on order total and product weight:
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Order Total under $40: Shipping Fee $9.95
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Order Total $40 – $60: Shipping Fee $11.95
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Order Total $60 – $99: Shipping Fee $13.95
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Order Total $99 or more: Enjoy FREE Standard Shipping
🎯 Pro Tip: Maximize savings by shopping for $99 or more in a single order to enjoy free shipping!
📦 Heavy/Bulky Items Note:
Specific shipping fees apply to large or overweight items. These fees will be clearly marked on the respective product pages.
⚠️ 6. Important Notes & Reminders
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Delays may occasionally occur due to holidays, severe weather, or customs inspections. We appreciate your understanding.
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Please ensure your shipping address and contact information are accurate to avoid delivery delays or returns.
Thank you for your support. We wish you a smooth and pleasant shopping experience
Our story
Our story began in 2001 in a small studio in the middle of nowhere.
With only one desk and next to no free time, our brand was born. Our passion for unique design and collaboration brought our vision, and products, to life.
Our products bring together the finest materials and stunning design to create something very special. We believe in quality, care, and creating unique products that everyone can enjoy.
Colorful, creative, and inspired by what we see everyday, each product represents what we love about the world we live in.
We hope they’ll inspire you too.
